Context-Aware Personalised Service Delivery
نویسندگان
چکیده
In this paper we explore the potential of recommendation systems in an environment where users can access a variety of services from different locations. In particular we explore the use of adaptive technologies to recommend new services to users based on context, which we define in terms of four factors: time, location, user behaviour and user profile. A multi-agent service delivery architecture is used as a platform for the recommendation system. User behaviour in the service environment is analysed and used to predict the next service that a user will invoke; the user’s preferences and past behaviour are then utilised to recommend specific aspects of that service to the user.
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تاریخ انتشار 2004